Welcome to Zentro! This Buyer Policy outlines the terms and conditions that govern your purchase of products and services from our platform. By making a purchase on Zentro, you agree to abide by the following policies:
1. Purchasing Process
When you purchase a product or service on Zentro, you agree to pay the listed price for the selected item. Our purchasing process may require you to provide certain information, including payment details and contact information.
2. Product Descriptions
We strive to provide accurate and detailed descriptions of all products and services listed on our platform. However, we cannot guarantee the accuracy or completeness of such descriptions. If you have any questions or concerns about a product or service, please contact us before making a purchase.
3. Payment
Payment for purchased items is due at the time of purchase. We accept various payment methods, which will be outlined during the checkout process. All payments are final and non-refundable unless otherwise specified.
4. Delivery
Upon successful payment, you will receive access to the purchased product or service as outlined in the product description. Delivery methods may vary depending on the nature of the item purchased, and relevant information will be provided during the checkout process.
5. License and Usage
By purchasing a product or service from Zentro, you agree to abide by the terms of the applicable license agreement or usage terms. Unauthorized distribution, resale, or modification of our products and services is strictly prohibited.
6. Refunds and Returns
Refunds or returns are subject to the specific terms and conditions outlined in the product description or as otherwise provided by Zentro. In general, refunds will only be issued in cases of non-delivery or if the product or service is significantly different from its description.
7. Customer Support
We strive to provide excellent customer support to all of our buyers. If you encounter any issues or have any questions about your purchase, please contact our customer support team for assistance.
8. Dispute Resolution
In the event of a dispute regarding a purchase made on Zentro, we encourage buyers to contact our customer support team to seek resolution. If a satisfactory resolution cannot be reached, we may facilitate mediation or arbitration to resolve the dispute.
9. Compliance with Laws
Buyers are responsible for ensuring that their purchase and use of products and services from Zentro comply with all applicable laws and regulations.
10. Modification of Policy
Zentro reserves the right to update or modify this Buyer Policy at any time without prior notice. Changes will be effective immediately upon posting on our website.
By making a purchase on Zentro, you acknowledge that you have read, understood, and agree to be bound by this Buyer Policy.